Donation Frequently Asked Questions
The American Cancer Society is fiscally responsible and accountable to our donors, supporters, and the thousands of patients and families we serve, as we fight to eliminate cancer as a major health problem. With your help, we're preventing cancer, saving lives, and diminishing suffering from cancer through research, education, advocacy, and service. Get answers to frequently asked questions about donating to the American Cancer Society.
Tax Related Questions
Are donations made to The American Cancer Society tax-deductible?
Yes, monetary donations to the Society are tax-deductible (including donations to events like Relay For Life or Making Strides Against Breast Cancer); however, certain donations in which the donor receives a good or service in return for a donation are not tax-deductible or may be only partially deductible. This would apply to Society programs such as the Cars For a Cure program, Golf Pass programs & Discovery Shop purchases.
What is the Society’s federal tax ID number?
Federal Tax ID number (also known as an EIN, Employer Identification Number) 13-1788491. American Cancer Society a 501 (c)(3) tax exempt organization.
Monthly Giving Questions
Can I make monthly, automatic donations to the American Cancer Society?
When you pledge to give a specific monthly donation by credit card — in an amount you are comfortable with — you join a group of committed supporters helping to save 500 lives a day from cancer.
Monthly giving is easy!
• Use our safe and secure online form to join the fight against cancer today
• Talk with a Donor Services Specialist at 1-800-226-2373
• Email Julie in Donor Services at email@example.com to request a form
Why should I donate monthly?
Monthly giving to The American Cancer Society is simply the best cancer-fighting investment that you can make – it’s the most effective and manageable way you can support our efforts to minimize suffering from cancer. Your support funds lifesaving research and provides essential programs for prevention and early detection, patient support, and the trusted information cancer patients and their families need.
When will my credit card first be charged?
All monthly charges occur on the 15th of each month. Your first online gift won't be charged to your card until the 15th. All subsequent charges will occur on the 15th of each month.
Will I receive verification of my donations for tax purposes?
All monthly donors receive an annual statement reflecting the prior year's total contributions. This statement is usually mailed in February.
Once I've made an online gift, how can I make changes to my account, i.e. change amount, change my credit card number?
It's so easy! Call us at 1-800-226-2373 or contact Julie in Donor Services at firstname.lastname@example.org.
What if I need to stop giving? Can I stop whenever I want?
Yes, just let us know either by calling us at 1-800-226-2373 or contacting Julie in Donor Services at email@example.com.
Memorial Giving Questions
How do I make a donation in honor or memory of someone?
It’s easy to celebrate the life of a friend or loved one by making a donation to the American Cancer Society in their honor or memory. Simply complete the information in the Gift Type portion of the donation form.
Is the family notified of my donation amount?
No. Once your gift is received, the American Cancer Society will promptly send a card to the honoree or family acknowledging your gift. The amount of money donated through memorial or honor donations is kept confidential.
Do you have family addresses on file?
Due to privacy laws we are not able to keep addresses on file.
How long does it take to receive an acknowledgment card?
Please allow up to two weeks for a paper card to be created and delivered by USPS. E-Cards are typically sent within 24 hours.
Planned Giving Questions
What assets can I use to make a gift to the American Cancer Society?
Generally speaking, during your lifetime you can make an outright gift of cash, securities or other property (e.g., real estate, personal property). Through your will or with a distribution from a retirement plan or life insurance policy, your gift can be designated to the American Cancer Society in accordance with your wishes.
What tax forms do I need to make a planned gift?
Other Donation Questions
What is the address to mail my donation?
American Cancer Society
PO Box 22478
Oklahoma City, OK 73123
Do you have a matching gift program?
Yes, we do have an Employer Matching Gift Program. You can also call us at 1-800-227-2345 for more information.
What is your refund policy?
Please contact us within 30 days from the date of you donation if you identify an error in the amount of payment or to report unauthorized usage of your credit or debit card. We are available to take you call 24 hours a day, 365 days a year, at 1-800-226-2373.
Can I donate my hair?
The American Cancer Society is not able to accept hair donations; however, there are two organizations that we refer people to that can accept that type donation: Wigs for Kids and Pantene Beautiful Lengths.