Questions about insurance coverage often come up when families are making decisions about their child's care. Here are some suggestions for dealing with insurance-related questions:

• Speak with the insurer or managed care provider's customer service department.

• Ask the cancer care team social worker for help.

• Talk with a hospital financial counselor.

• Talk with the consumer advocacy office of the government agency that oversees your insurance plan. (See the section "Who regulates insurance plans?")

• Learn about the laws regarding insurance that protect the public. The Agency for Healthcare Research and Quality has a section entitled "Questions and Answers about Health Insurance" that may give you helpful information. You can access this at www.ahrq.gov/consumer/insuranceqa/.

Back to Children Diagnosed with Cancer: Financial and Insurance Issues

Last Medical Review: 04/01/2009
Last Revised: 04/01/2009