Request A Room

To request a room at the Hope Lodge in New Orleans, you must be referred by your New Orleans area physician or health care professional. Your health care professional must complete the referral form and submit it to the Hope Lodge via fax at 504-219-2240. It is advisable to initiate the referral process well in advance of the first date of treatment since patients are accepted on a first-come, first-serve basis. If you have any questions about requesting a room at the Hope Lodge, please call 504-219-2200.

The process for medical professionals to refer patients is as follows:

• The medical professional must assess if the patient meets all eligibility requirements.
• If the patient does meet all eligibility requirements, the medical professional must submit a patient referral form.
  • All referrals are processed on a first come, first served basis and serve all cancer treatment centers within the given geographic service area, providing equal access of service to their patient base.
  • Referral forms must be legible and properly completed/signed by the referring medical professional.
  • A referral does not guarantee reservation at the Hope Lodge, as at times, there is a waiting list.
  • Priority is given to patients needed lodging for three or more nights to receive a minimum of three treatments.
  • Patients and caregivers may be admitted no sooner than one day prior to treatment initiation and must vacate the Hope Lodge no later than 24 hours following completion of treatment.
  • For continuance occupancy of a guest room, patient must receive out patient treatment a minimum of 3 days per 7 day period.
  • Hope Lodge Staff will require a new referral form any time there is a treatment change. Guests or the medical professional must notify Hope Lodge staff of any change in treatment plan and duration.
• Once the referral form is completed, it must be faxed to 504-219-2240.
• Once the form is received, Hope Lodge staff will assess if space is available for the patient as well as if they meet eligibility requirements.
• The medical professional will receive a call from Hope Lodge staff confirming the receipt of the form and whether we can accommodate the patient.

In rare cases, when space allows and with Division Hope Lodge Director approval, the Hope Lodge Director may use his or her discretion to make exceptions to the eligibility criteria.