Patient Navigation at Putnam Hospital Center

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American Cancer Society Expands Patient Navigation Program Through Partnership with Putnam Hospital Center

Kingston, NY - February 11, 2011 - The American Cancer Society and Putnam Hospital Center (PHC), a Health Quest affiliate, have collaborated to bring additional on-site navigators to cancer patients in the Hudson Valley. Located within the hospital’s Wagner Cancer Pavilion, nurses and trained volunteers support newly diagnosed cancer patients and their caregivers with a variety of information and resources.

“While we’ve been working with Putnam Hospital Center for several years to provide cancer patients with access to our programs, this collaboration allows us to serve them on a whole new level,” said Lillian Jones, American Cancer Society Regional Vice President. “Patient navigation is about guiding a person through the twists and turns of a cancer diagnosis and having trained navigators on-site in a health care setting is the best way to accomplish that.”

Navigating the medical system can be confusing and overwhelming for cancer patients and their loved ones. Through the Patient Navigation program, navigators meet one-on-one with patients, families, and caregivers to promote informed decision making and identify/minimize socioeconomic, environmental, and circumstantial issues that bar access to care and hinder compliance with treatment.  Patient navigators can be American Cancer Society staff, medical facility staff, or trained volunteers who help patients have a better experience while receiving care.  Often, volunteer navigators are cancer survivors themselves with a unique understanding of the challenges presented by cancer diagnosis.

“Cancer treatment can be most successful when we are able to address everything that is going on with a patient.  The American Cancer Society Navigators are the perfect complement to the Clinical Nurse Navigation Program already in place at Putnam Hospital Center,” said Sandi Cassese, Health Quest Administrator. “Together, the patient navigation team will work to make a cancer journey a little easier, ensuring our patients get the medical care they need while also tending to their other needs.”

American Cancer Society patient navigators also are at work in many other Hudson Valley health care facilities including Vassar Brothers Medical Center, Hudson Valley Hematology Oncology Associates and Nyack Hospital.  Patient navigation services also are available by calling the American Cancer Society at 1-800-227-2345.  

For more information about the American Cancer Society Patient Navigation program and to learn how to become a patient navigator, please call 1-800-227-2345 or log onto


About the American Cancer Society
The American Cancer Society combines an unyielding passion with nearly a century of experience to save lives and end suffering from cancer. As a global grassroots force of more than three million volunteers, we fight for every birthday threatened by every cancer in every community. We save lives by helping people stay well by preventing cancer or detecting it early; helping people get well by being there for them during and after a cancer diagnosis; by finding cures through investment in groundbreaking discovery; and by fighting back by rallying lawmakers to pass laws to defeat cancer and by rallying communities worldwide to join the fight. As the nation’s largest non-governmental investor in cancer research, contributing more than $3.4 billion, we turn what we know about cancer into what we do. As a result, more than 11 million people in America who have had cancer and countless more who have avoided it will be celebrating birthdays this year. To learn more about us or to get help, call us any time, day or night, at 1-800-227-2345 or visit