- Home Care Agencies
- What types of home care services are available?
- Types of cancer-related care that may be provided at home
- Who pays for home care?
- How can I find a home care agency?
- What should I ask when looking into a home care agency?
- What do I do about quality of care complaints?
- Patient’s Bill of Rights
- To learn more
How can I find a home care agency?
Finding a home care agency that meets your needs may take some research, but it will be time well spent. You’ll want to review the quality of their care, whether the services you need are included, staff training and expertise, and your medical coverage of the needed services. Most communities have many providers to choose from. Here are some ways to start your search for names and phone numbers of agencies:
Talk with your doctor, social worker, or hospital discharge planner about home care agencies in your area. They usually have worked with home care agencies and know which ones can be counted on to respond best to the needs of their patients. Information and referral services may be offered through your local Area Agency on Aging, local United Way chapter, the Visiting Nurse Association, or the nearest chapter of your American Cancer Society. Ask friends in your area about any home health care agencies they have used or heard about. You can also check your local yellow pages under “home care,” “home health care,” and “nurses.”
Contact your state’s department of health or social services to get a list of licensed agencies. If you’re looking for a Medicare-certified agency, call Medicare (see “To learn more”) or check the blue pages of your phone book for your county or state health department.
The National Association for Home Care & Hospice has a state-by-state database of phone numbers for state organizations that keep directories of home care and hospice agencies. The Joint Commission also has information on accredited home care agencies. See the “To learn more” section for contact information.
Last Medical Review: 05/08/2013
Last Revised: 05/08/2013