Staying With Us

American Cancer Society Hope Lodge—North Phoenix
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The Village at Mayo Clinic
5811 E. Mayo Blvd
Phoenix, AZ 85054
1-866-500-3272

Eligibility Requirements

The Hope Lodge of North Phoenix is available for adults receiving outpatient cancer treatment who live more than 50 miles away from their treatment center. Preference will be given to those who require a three-day or longer stay in that area for their treatment. Patients must be able to care for themselves, and must bring one adult caregiver to stay with them.

Additional Requirements:

Over 18 years of age

Have a permanent residence and will provide the Hope Lodge upon arrival with a copy of driver’s license or other proof of residence (utility bill, state ID card, etc.) if requested

Agree to stay at the Hope Lodge only between the start and end date for treatment as specified on the referral form

Not currently under parole for a felony charge, and have not been convicted of a felony in the past 5 years

Agree to be admitted no sooner than one day prior to treatment initiation and will vacate the Lodge no later than 24 hours following completion of treatment

Caregivers at Hope Lodge

The role of caregiver requires many levels of care, and it is imperative that each person assigned to be a caregiver meets the following requirements while staying at Hope Lodge:

Physical: Caregiver must actually be present.
Doorman/bellhop: Take belongings to and from room and car.
Housekeeper: Clean up after patient. Keep room clean during stay.
Cook: Provide sufficient proper meals for patient and self.
Nurse: Follow detailed hospital instructions for caring for patient.
Secretary: Fill out and handle paperwork
Emotional: Maturity in special situations
First Responder: Locate contact numbers (doctor, nurse, Lodge staff) if an emergency situation arises.

Caregivers also must be able to accept differences in people staying at Hope Lodge who come from all over the world, from all walks of life, and with many different backgrounds.


 Admission process details click to expand

To stay at the Hope Lodge, you must be referred by your physician or health care professional. The Hope Lodge staff will coordinate with your health care professional to put your name on our waiting list. It is advisable to initiate the referral process well in advance of the first date of treatment, as patients are accepted on a first-come, first-served basis.

To learn more about reserving your stay, please call our Patient Navigator at 1-480-301-5990.

Guest Agreement

Hope Lodge Referral Form

 What to bring and relevant information from the FAQ click to expand

The Hope Lodge will provide the essentials: towels, blankets, sheets, pillows, laundry detergent, etc. Please bring:

  • Your food selections (you will have your own kitchen space)
  • Personal products (shampoo, razors, etc.)

To make the Hope Lodge more 'home-like,' many guests also will bring the following from home:

  • Extra pillows
  • Extra blanket
  • Favorite towel
  • Personal items to make your room more home-like (pictures, stuffed animal, etc.)
 Services provided click to expand

The Hope Lodge of North Phoenix offers free transportation to and from treatment, free laundry facilities including soap, and kitchen facilities.

In addition to these practical services, the Hope Lodge offers various programs to help you learn how to manage the physical, emotional and practical challenges cancer brings.

 News & Events/Reunions click to expand

The Annual Hope Lodge of North Phoenix Alumni Reunion

Each year, the Hope Lodge of North Phoenix will celebrate cancer survivors and caregivers who have previously stayed at the facility. This is the time to reconnect with your Hope Lodge family and friends.

There are no reunions scheduled at this time. Please continue to check this Web site for updates.

Residency at a Hope Lodge facility is a courtesy extended at the sole discretion of American Cancer Society. All individuals who meet the Hope Lodge eligibility requirements will be welcomed regardless of race, creed, citizenship, physical disability, gender, color, ethnic heritage, veteran status, economic status, or sexual orientation. For admissions information, please select a Hope Lodge location.