American Cancer Society's Hope Lodge—North Phoenix

American Cancer Society Hope Lodge—North Phoenix
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American Cancer Society Hope Lodge®
The Village at Mayo Clinic
5811 E. Mayo Blvd
Phoenix, AZ 85054
To reserve your stay, call 1-480-609-1324

About Our Facility

Hope Lodge opened with six guest rooms early in September, 2009 and expanded with a second building and 12 more rooms in 2014. Accommodations are available on a first come, first served basis. To learn more about reserving your stay at Hope Lodge and the eligibility requirements, please call 1-480-609-1324.

Features of this Hope Lodge

  • 18 Private guestrooms with a sitting area, two queen-size beds, and a full bath.
  • Shared living, kitchen, and dining facilities where residents can come together to offer mutual support and understanding.
  • Community center featuring a large gathering space for guests, a game room and a library. The center also houses the administrative offices, guest business center and laundry facilities.
  • Convenient transportation provided to and from Mayo Hospital as well as other area cancer treatment centers.

 


 Our History click to expand

Despite the many advances made in recent years, being diagnosed with cancer is an emotionally and often financially devastating experience. Many individuals diagnosed with cancer are not able to continue working during treatment, putting a strain on their financial stability and that of their families. What was once dedicated to paying for rent or mortgage is often used for treatments and hotel accommodations. Extended treatment protocols in medical facilities far from home often places additional stress on the cancer patient; spouses and caregivers find they need to continue to work which separates them from their loved one at a time when they need each other most.

The American Cancer Society Hope Lodge® supports both the patient and caregiver by providing a quiet, restful home away from home.

 Staff & Volunteers click to expand

Dedicated staff and volunteers are available to assist all guests at Hope Lodge. They are committed to providing a caring, supportive environment and to make your stay as comfortable as possible.

Many people, organizations, hospitals and friends are needed to make the Hope Lodge successful. Opportunities exist for your organization, group or business to join the volunteer staff or to make donations to Hope Lodge.

 Directions and Maps click to expand

The American Cancer Society Hope Lodge® North Phoenix  is located at The Village at Mayo Clinic, 5811 E. Mayo Blvd, Phoenix, Arizona 85054.

You can enter from 56th Street by turning at the Child Care Center and following the signs that read "Village at Mayo Clinic". We are located in the far Southeast corner of the Mayo Clinic Hospital campus.

There are plenty of parking spacesavailable at the Village complex. You can click here for directions and a map 

 

 Frequently Asked Questions click to expand

How do I learn more about Hope Lodge?
To learn more about the eligibility requirements and reserving your stay at Hope Lodge, call the American Cancer Society at 1-480-609-1324. We also welcome calls at 1-800-227-2345 from donors and volunteers who want to support Hope Lodge with financial donations or a gift of time.

Is there a set time period on how long I can stay at Hope Lodge?
For those days you are in active treatment, you are welcome to stay at Hope Lodge; there is no limit on the number of nights a patient can stay. If your treatments are scheduled at widely-spaced intervals, you will be asked to maintain another residence for those intervals between your treatments.

Are meals served?
Residents are responsible for purchasing their own food and preparing their own meals.

Can residents eat in their rooms?
No. Food and beverages are not allowed in individual guestrooms but there is a common kitchen and dining area in each casita.

Is there a charge to stay at the facility?
No. Staying at the American Cancer Society Hope Lodge is free of charge, thanks to the generosity of donors.

Is housekeeping provided?
Residents are responsible for cleaning up after themselves in all areas of Hope Lodge.

Are there laundry facilities?
Non-personal laundry services (bed linen and towels) are provided at check-in. Guests are responsible for doing their own laundry throughout their stay at Hope Lodge.

Are there social activities at Hope Lodge?
Hope Lodge offers various social activities. A community atmosphere is an important part of the Hope Lodge experience!

How many people can stay in a room?
Each room is designed to comfortably accommodate two adults: the patient and the caregiver.

Are children allowed?
Residents of Hope Lodge must be at least 18 years of age.

Is transportation available?
Yes. Shuttle transportation and/or volunteer drivers will provide rides to various area treatment locations.

What should I bring?
You will want to bring any personal belongings that will make your room feel more like home. The Hope Lodge will provide cleaning supplies, paper products, bath and hand towels, washcloths and bedding in every room.

What are the hours of operation?
Check-in, registration, and orientation for new guests will be available Monday through Friday from 8:00 AM to 5:00 PM. Exceptions can be made on a case-by-case basis, in rare circumstances.

Will I have computer access at the Hope Lodge?
A free wireless Internet connection will be available in the casitas. Guests will need to provide their own computers.

Is there a telephone in the room with voice mail?
Yes, there will be a telephone with voice mail in every room.

Residency at a Hope Lodge facility is a courtesy extended at the sole discretion of American Cancer Society. All individuals who meet the Hope Lodge eligibility requirements will be welcomed regardless of race, creed, citizenship, physical disability, gender, color, ethnic heritage, veteran status, economic status, or sexual orientation. For admissions information, please select a Hope Lodge location.