American Cancer Society B. Thomas Golisano Hope Lodge Hospitality House—Rochester, NY
Find Us On: 
1120 Goodman Street South
Rochester, New York
800-227-2345 or 585-224-4935
About Our Facility
Welcome to the American Cancer Society B. Thomas Golisano Hope Lodge Hospitality House.
Getting the right care sometimes means having to travel far from home. Patients spend millions of dollars every year on overnight stays, adding to the financial strain of mounting medical bills and interrupted employment. The American Cancer Society B. Thomas Golisano Hope Lodge Hospitality House addresses these concerns with free or low-cost lodging for cancer, trauma and organ transplant patients and their caregiver, in a supportive environment.
While cancer centers and hospitals provide treatment for guests, Hope Lodge Hospitality House serves as an extension of the healing process. A variety of wellness and support programs are offered to all cancer, trauma, and transplant patients.
Potential Hope Lodge Hospitality House guests must be referred by their treatment center or hospital. Travel time and length of stay, along with other guidelines, determine if potential guests are eligible for Hope Lodge Hospitality House services.
American Cancer Society donations cover the cost for people with cancer. Organ transplant, trauma and other patients pay a nominal fee.
Hope Lodge Hospitality House offers:
• 30 guest rooms with private bathrooms, ample closet space, cable TV with DVD player and wireless internet access
• Common kitchen area
• Common dining area
• Common lounge areas on each floor with cable TV
• Common library with an Internet access computer workstation, reading materials and movies
• Lounge with piano and guitar
• Fitness room
• Library
• Outdoor terrace with picnic tables and grill
• Free laundry facilities
• Transportation to and from treatment (cancer patients only)
• Support programs and services
While the facility offers many of the comforts of home, the true magic of the Hope Lodge is the atmosphere. Guests, facing similar circumstances, rally around each other, offering strength and support. The volunteers and staff strive to create an environment where guests can relax and concentrate on getting well.
- Must have a one hour or longer commute to their treatment center
- Must be receiving active outpatient cancer treatment
- Must be able to care for themselves, evacuate the premise in case of an emergency and cook and clean for themselves (or do so with the assistance of their caregiver)
- If staying without a caregiver, must have a signed letter from the doctor indicating ability to care for self.
- Must be at least 18 years of age
- Must have a permanent home address
- Must be free of communicable diseases and determined to be noninfectious
- Must sign a general release and waiver of liability form
- Must adhere to all Hope Lodge policies
- Food and drink
- Toiletries
- Personal items, such as pictures or mementos to make your room feel like home
To stay at the Hope Lodge, you must be referred by your medical center's social worker. Your social worker will need to fill out a referral form to coordinate placing your name on our waiting list. It is advisable to initiate the referral process well in advance of the first date of treatment, as patients are accepted on a first come, first served basis. Once the referral form is received at Hope Lodge, the potential guest will be contacted regarding their status.
Recognizing the increased need for affordable housing for cancer patients seeking treatment in the Rochester area, the American Cancer Society purchased the former Holy Angels convent and school for girls, and converted the complex into American Cancer Society offices and an eleven room Hope Lodge. Hope Lodge opened its doors in 1980, becoming the second of its kind in the nation; the first to offer overnight accommodations.
In June 2008, the Colgate Rochester Crozer Divinity School, the University of Rochester Medical Center, and the American Cancer Society announced an innovative partnership to meet an urgent regional and community need. It would increase available services to meet a growing and ongoing demand by providing free lodging to cancer patients and low-cost lodging to organ transplant patients receiving lifesaving treatment from hospitals in the Rochester area.
Thanks to a generous $4 million gift by B. Thomas Golisano, the American Cancer Society B. Thomas Golisano Hope Lodge Hospitality House became a reality and opened its doors to the first guests in June 2010. While all three organizations benefit from the synergy of this project, the clear winners are the patients and families that will be served in times of crisis.
The staff at Hope Lodge Hospitality House is a dedicated group who are committed to provide a caring and supportive environment for our guests and their loved ones. We are here to make your stay as comfortable as possible, so please do not hesitate to ask for our assistance.
Kelly Conlan, Hope Lodge Hospitality House Coordinator - (585) 224-4935
Neil Monteiro, Hope Lodge Hospitality House Operations Manager - (585) 224-4937
Matthew Flanigan, Regional Vice President - (585) 224-4908
Our address is:
American Cancer Society
B. Thomas Golisano Hope Lodge Hospitality House
1120 Goodman Street South
Rochester, NY 14620
Find it on Google Maps
Traveling from the Greater Rochester International Airport
Head East on Brooks Avenue/NY-204. Merge onto I-390 South. Take the exit 16A for the East River Road. Turn right onto East River Road. Take the first right onto Kendrick Road. Turn right on Elmwood Avenue. Turn left at Goodman Street South. Make a right onto the campus of the Colgate Rochester Crozer Divinity School at 1100 Goodman Street South, and then follow the signs to Hope Lodge Hospitality House.
Traveling from the West on 490 eastbound
Take Goodman Street Exit (Exit 17)
Make a right onto Goodman Street South
Turn left at 1100 South Goodman onto the campus of the Colgate Rochester Crozer Divinity School, and then follow the signs to Hope Lodge Hospitality House.
Traveling from the East on 490 westbound
Take Goodman Street Exit (Exit 17)
Make a left onto Goodman Street South
Turn left at 1100 South Goodman onto the campus of the Colgate Rochester Crozer Divinity School, and then follow the signs to Hope Lodge Hospitality House.
