Accessibility at the American Cancer Society

In our ongoing commitment to meeting the needs of all of our constituents, including those with disabilities, the American Cancer Society is dedicated to improving accessibility in the following ways.

Site Accessibility

The American Cancer society is committed to providing a site in which all functionality and content is accessible to all individuals. Our site, cancer.org, is updated regularly to make it as accessible as possible. The site has been designed to meet Level AA Success Criteria of Web Content Accessibility Guidelines 2.0 to the greatest extent feasible. This is also known as WCAG 2.0, Level AA conformance.

Best practices in coding have been implemented, so that users can control the site using the devices of their choice, and take advantage of features that are provided within the browser, such as resizing text.

Photographic images and graphics on cancer.org contain “alt tags” that allow users with screen readers to listen to a description of the image and/or graphic, which assists in the understanding of the intent of visual content.

Row and column headers for data tables are identified.

Pages have been designed to avoid a screen-flicker frequency greater than 2Hz and lower than 55 Hz.

We recommend using Adobe® 5.0 or newer to view PDF documents on our site. You may download the reader free at adobe.com. Prior versions may not function well with a screen reader.

For more information, call us at 1-800-227-2345, or visit our Contact Us page.

Auxiliary Aids and Services

Alternative Formats:

American Cancer Society publications that are offered free of charge to the public are available in alternative formats free of charge for persons with visual impairments as follows:

Braille and Large Print Publications:

The following publications are available in Braille and Large Print versions:

  • Brain and Spinal Cord Tumors in Adults (Publication D103.00)
  • Breast Cancer (Publication D104.00)
  • Colorectal Cancer (Publication D107.00)
  • Prostate Cancer (Publication D117.00)
  • Skin Cancer: Basal and Squamous Cell - Overview (Publication D118.99)
  • Non-Hodgkin Lymphoma - Overview (Publication D178.99)
  • Understanding Chemotherapy (D5024.00)
  • Understanding Radiation (D5025.00)
  • What Is Cancer? (D6041.00)
  • A Message of Hope: Coping with Cancer (Publication D6684.00)
  • Guide to Quitting Smoking (Publication D6696.00)
  • Talking with Your Doctor (Publication D6714.00)
  • Helping a Smoker Quit: Do’s and Don’ts (Publication D6946.00)
  • Lung Cancer (Non-small cell) (Publication D6976.00)

Other Alternative Formats:

All publications and brochures longer than three pages are available in Audio CD, Audio MP3 and Accessible PDF format sent as an email attachment or mailed on a disc. Brochures with fewer than three pages are available in Accessible PDF format or can be read to a caller over the phone as described below.

Telephone Assistance:

People with visual impairments may access a cancer information specialist 24 hours a day, seven days a week by calling 1-800-227-2345. All of our cancer information specialists are trained in appropriate techniques for reading documents to persons with visual impairments as well as how to find, navigate to, and read information on this site, cancer.org.

People with hearing or speech impairments may access telephone assistance via TTY at 1-866-228-4327.

Requesting an Alternative Format:

To request a publication or brochure in an alternative format, please 1-800-227-2345 or go to our Contact Us page. Specify either the specific publication or general topic of interest and the desired format as described above. Please note that at this time, Braille and Large Print are only available for the publications listed above. Please also note that requests are limited to one alternative format per customer per publication. Delivery times vary based on the format requested.

Please Contact Us

Do you have questions or comments about the accessibility of our website and/or publications? Please 1-800-227-2345 or visit our Contact Us page. You can also send us feedback using the Site Comments link in the footer of the site.