American Cancer Society McConnell-Raab Hope Lodge—
Greenville, NC

AddressView Map
930 A Wellness Drive , Greenville, NC 27834 Phone: 252-695-6143

Staying With Us

Eligibility Requirements

Hope Lodge Guests must be:

  • Receiving active cancer treatment
  • Be 18 years of age and over. For patients younger than 18, our Hotel Partner program may provide a solution
  • Have a permanent residence and proof of that residence
  • Be able to care for their self, including meal preparation
  • Be able to evacuate the building (including walking down two flights of stairs) in case of an emergency

Our priority is the health and safety of our guests. These are the rules that we follow to ensure a positive experience for all.

Hope Lodge House Rules

  1. The Hope Lodge is a tobacco-free, alcohol-free, and drug-free environment. No smoking, drinking alcohol, or taking illegal drugs is allowed at the Hope Lodge or on American Cancer Society property.
  2. The Hope Lodge is not a medical facility. The Hope Lodge does not staff medical professionals or keep medical records. Guests should direct all medical questions to their treating medical professionals.
  3. There are no pets allowed in the Hope Lodge.
  4. Patients are required to physically stay in the Lodge 4 out of 7 consecutive days of the week. Any patient needing to be away from the Lodge for more than 3 days for reasons other than hospitalization must get prior approval from the Hope Lodge Manager.
  5. You are responsible for supplying new medical professional referral information any time there is a change in your treatment.
  6. If a patient or a caregiver becomes ill with a communicable disease while staying at the Hope Lodge they will be asked to leave by the Manager. Timing of the leave will be at the manager's discretion.
  7. Visitors under the age of 18 must have the approval of the Hope Lodge Manager, and there should be a supervising adult with the young visitor at all times.
  8. For pest control reasons, no food or drinks are allowed in the rooms. Exceptions can be made only by the Hope Lodge Manager.
  9. Each room accommodates a maximum of two (2) guests and the Hope Lodge does not supply roll-away beds, cots, air mattresses, or cribs.
  10. You are responsible for supplying your own food and your own food preparation.
  11. You are responsible for maintaining the cleanliness of your room, the kitchen and common areas.
  12. Hope Lodge management has the right to inspect rooms at any time.
  13. You are required to clean your room to the satisfaction of the Hope Lodge Manager upon checking out or pay the required room cleaning fee to have it cleaned for you.
  14. No firearms or weapons are allowed at the Hope Lodge or on American Cancer Society property.

Guests must follow the Lodge Rules and the instructions of Lodge staff. Violation of rules or failure to follow the instructions of Lodge staff may result in immediate expulsion.

Admission Process

To stay at the Hope Lodge, you must be referred by your Greenville-area physician or health care professional. Reservations are made from a wait list. To be added to the wait list, please have your Health Care Professional contact us.

What to Bring

The Hope Lodge provides the essentials: towels, blankets, sheets, pillows, laundry detergent, etc.

  • Your food selections (you will have access to kitchen space)
  • Personal products (shampoo, soap, razors, etc.)
  • Your Clothing
  • Your Medicines

However, to make the Hope Lodge more "homey," many guests will bring the following from home:

  • Extra pillows
  • Extra blanket
  • Favorite towel
  • Personal items such as pictures, stuffed animals, etc.

Frequently Asked Questions

How long can I stay?

Patients or caregivers can stay at the American Cancer Society Hope Lodge the day before the patient's cancer treatment begins or surgery takes place, and the patient and caregiver should check out no more than 24 hours after the patient's cancer treatment has ended or the patient has been discharged from the hospital.

Can I stay at the facility if I am wheelchair bound?

Yes, but you will have to have a caregiver that can assist you and get you out of the Lodge in case of an emergency.

Do I have to have a caregiver with me?

It is not required to have a caregiver. However, your doctor has to agree that you are able to care for yourself, and you must agree that if your ability to care for yourself becomes difficult, you will secure a caregiver or end your stay at the Hope Lodge in order to keep yourself safe.

Can my child(ren) visit me at the Hope Lodge?

Children are permitted to visit Hope Lodge guests.

Services Provided

The following are some of the programs regularly held at the American Cancer Society McConnell-Raab Hope Lodge. Unless otherwise stated, all programs are open at no cost to all cancer patients, their families and friends, and survivors of cancer.

Look Good...Feel Better

For women only, learn how to overcome the physical side effects of cancer treatment. A professional cosmetologist will show you how to enhance your appearance with make-up lessons, skin care, and wigs and scarves.

Other Cancer-Related Support Groups:

These groups meet on a monthly basis. Check the notice board for details.

Bereavement Support Groups

Details available on request.

American Cancer Society Greenville Office

Is located on site for all other cancer-related needs.

Community-hosted Dinners

Volunteer groups regularly provide dinners for all Hope Lodge guests. Join us for good food, friendship, and fun.

A registered dietitian is also available.

News & Events/Reunions

McConnell-Raab Hope Lodge Highlights

Hope Lodge provides a home away from home for cancer survivors who must travel to receive their treatment. Each year, we provide thousands of nights of lodging to survivors and their caregivers. Thanks to the generosity of our volunteers and donors, we are able to offer this service to our guests at no cost. 2011 was a phenomenal year for Hope Lodge. This report highlights our successes and the high quality services we provided to the communities we serve.

McConnell-Raab Hope Lodge Reunion

Our annual cancer survivor reunion is held on the last Saturday in April each year. Please contact the Hope Lodge at 252-695-6143 for more information.

Residency at a Hope Lodge facility is a courtesy extended at the sole discretion of American Cancer Society. All individuals who meet the Hope Lodge eligibility requirements will be welcomed regardless of race, creed, citizenship, physical disability, gender, color, ethnic heritage, veteran status, economic status, or sexual orientation. For admissions information, please select a Hope Lodge location.