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Our 24/7 cancer helpline provides support for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Chat live online
Select the Live Chat button at the bottom of the page
At our National Cancer Information Center trained Cancer Information Specialists can answer questions 24 hours a day, every day of the year to empower you with accurate, up-to-date information to help you make educated health decisions. We connect patients, caregivers, and family members with valuable services and resources.
Or ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
- Referrals to patient-related programs or resources
- Donations, website, or event-related assistance
- Tobacco-related topics
- Volunteer opportunities
- Cancer Information
For medical questions, we encourage you to review our information with your doctor.
- Accessibility at the American Cancer Society
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Accessibility at the American Cancer Society
In our ongoing commitment to meeting the needs of all of our constituents, including those with disabilities, the American Cancer Society is dedicated to improving accessibility in the following ways.
Site Accessibility
The American Cancer Society is committed to providing a site in which all functionality and content are accessible to all individuals. Our site, cancer.org, is updated regularly to make it as accessible as possible. The site has been designed to meet Level AA Success Criteria of Web Content Accessibility Guidelines 2.1 to the greatest extent feasible. This is also known as WCAG 2.1, Level AA conformance.
Best practices in coding have been implemented, so that users can control the site using the devices of their choice, and take advantage of features that are provided within the browser, such as resizing text.
Photographic images and graphics on cancer.org contain “alt tags” that allow users with screen readers to listen to a description of the image and/or graphics, which assists in the understanding of the intent of visual content.
Row and column headers for data tables are identified.
Pages have been designed to avoid a screen-flicker frequency greater than 2Hz and lower than 55 Hz.
We recommend using Adobe® 5.0 or newer to view PDF documents on our site. You may download the reader free at adobe.com. Prior versions may not function well with a screen reader.
For more information, call us at 1-800-227-2345, or visit our Contact Us page.
Auxiliary Aids and Services
Alternative Formats:
American Cancer Society publications that are offered free of charge to the public are available in alternative formats free of charge for persons with visual impairments as follows:
Braille and Large Print Publications:
The following publications are available in Braille and Large Print versions:
| Title | Fulfillment Number | Details |
| Breast cancer information | 8577.00 | About Breast Cancer |
| 8578.00 | Breast Cancer Risk and Prevention | |
| 8579.00 | Breast Cancer Early Detection and Diagnosis | |
| 8580.00 | Breast Cancer Treatment | |
| 8581.00 | Understanding Breast Cancer Diagnosis | |
| 8582.00 | Breast Reconstruction Surgery | |
| 8583.00 | Living as a Breast Cancer Survivor | |
| Colorectal cancer information | 8604.00 | About Colorectal Cancer |
| 8605.00 | Colorectal Cancer Causes, Risk Factors, and Prevention | |
| 8606.00 | Colorectal Cancer Early Detection, Diagnosis, and Staging | |
| 8607.00 | Treating Colorectal Cancer | |
| 8608.00 | After Colorectal Cancer Treatment | |
| Prostate cancer information | 8793.00 | About Prostate Cancer |
| 8794.00 | Prostate Cancer Causes, Risk Factors, and Prevention | |
| 8795.00 | Prostate Cancer Early Detection, Diagnosis, and Staging | |
| 8796.00 | Treating Prostate Cancer | |
| 8797.00 | After Prostate Cancer Treatment | |
| Lung (non-small cell) cancer information | 8703.00 | About Non-Small Cell Lung Cancer |
| 8704.00 | Non-Small Cell Lung Cancer Causes, Risk Factors, and Prevention | |
| 8705.00 | Non-Small Cell Lung Cancer Early Detection, Diagnosis, and Staging | |
| 8706.00 | Treating Non-Small Cell Lung Cancer | |
| 8707.00 | After Non-Small Cell Lung Cancer Treatment | |
| Chemo: What It Is, How it Helps | 7779.00 | |
| Radiation Therapy: What It Is, How It Helps | 7757.00 | |
| Distress in People with Cancer | 7547.00 | |
| Doctor-Patient Relationship | 6714.00 | |
| Guide to Quitting Smoking | 8465.00 | Deciding to Quit Smoking and Making a Plan |
| 8467.00 | Nicotine Replacement Therapy to Quit Smoking | |
| 8466.00 | Getting Help with the Mental Part of Tobacco Addiction | |
| 8480.00 | Prescription Drugs to Help You Quit Smoking | |
| 8481.00 | Other Ways to Quit Smoking | |
| 8482.00 | Staying Tobacco-free After You Quit Smoking | |
| 6692.00 | Quitting Smoking: Help for Cravings and Tough Situations | |
| Nutrition for the Person with Cancer | 6711.00 |
Other Alternative Formats:
All publications longer than three pages are available in Audio CD and Accessible PDF format sent as an email attachment or mailed on a disc. Materials with fewer than three pages are available in Accessible PDF format or can be read to a caller over the phone, as described below.
Telephone Assistance:
People with visual impairments may access a cancer information specialist 24 hours a day, seven days a week by calling 1-800-227-2345. All of our cancer information specialists are trained in appropriate techniques for reading documents to persons with visual impairments as well as how to find, navigate to, and read information on this site, cancer.org.
People with hearing or speech impairments may use the relay option of their choice to contact us. The Live Chat option on cancer.org is another option.
Requesting an Alternative Format:
To request a publication or brochure in an alternative format, please 1-800-227-2345 or go to our Contact Us page. Specify either the specific publication or general topic of interest and the desired format as described above. Please note that at this time, Braille and Large Print are only available for the publications listed above. Please also note that requests are limited to one alternative format per customer per publication. Delivery times vary based on the format requested.
Contact Us
Do you have questions or comments about the accessibility of our website and/or publications? Please 1-800-227-2345 or visit our Contact Us page.
You can also send us feedback using the Site Comments link in the footer of the site.