American Cancer Society Hope Lodge—
About Our Facility
The Society opened the doors of the Lubbock Hope Lodge in June 2010, with the 32-room facility offering free lodging and transportation to and from treatment for cancer patients – saving them an estimated $1.3 million annually in hotel expenses.
Hope Lodge Lubbock is unique – the first Hope Lodge in Texas. It also serves a unique niche by being located outside a major metropolitan area. Nationally, the priority has been to locate Hope Lodges in large cities, but it was medical professionals and community leaders in Lubbock who recognized the tremendous need for this primarily rural region.
Watch a video about the Lubbock Hope Lodge.
Staff and Volunteers
American Cancer Society volunteers serve a vital role in our day-to-day operations. There are many tasks and chores available to the willing volunteer. Tasks include helping with light housework, managing the hospitality desk, organizing complimentary guest dinners, facilitating group activities, and raising funds to support the daily operations of Hope Lodge.
To volunteer or discuss an opportunity, please contact our Assistant Director Mark Stephens by phone at 806.745.0702 or by email at Mark.Stephens@cancer.org
Guests often have questions prior to their arrival. Our hospitality staff can answer most questions. To reach a member of our team, call the Front Desk at 806.745.0700.
Although taking a tour of Hope Lodge prior checking into the Hope Lodge is not always convenient, we recommend that the patient and caregiver do so if possible. Our staff guarantees to make you feel welcome long before you arrive to stay at the Hope Lodge.
- Robin Gardner, Hope Lodge Director – Robin.Gardner@cancer.org
- Mark Stephens, Assistant Director – Mark.Stephens@cancer.org
- Sandrena Meyer, Administrative Assistant – Sandrena.Meyer@cancer.org
- Guest Coordinators can be reached for assistance during evenings and weekends by calling the Front Desk at 806.745.0700
The American Cancer Society Hope Lodge Volunteer Capital Campaign for Lubbock is led by:
- Celeste Thompson, Chair
- Steve Beasley
- Sharon Bennett
- Bronson Blodgett
- Carol Calhoon
- Julie Canon
- Cinde Ebeling
- Betsy Jones
- Holly Kennedy Givens
- Mark Kleinsteuber
- Arlene Matthews
- Leslie Moss
- Erin Owens
- Cathy Porter
- Phil Price
- David Seim
- Karron Smith
- Sally Walton
- Julie Weitlauf
- Gerald Woolam, MD
History of Hope Lodge
The American Cancer Society has a long history of providing lifesaving programs and services and is committed to improving quality of life for patients and their families. Getting the right care sometimes means cancer patients must travel away from home, often to a cancer treatment facility in another city, which places even more of an emotional and financial burden during what is already a challenging time.
The American Cancer Society is trying to make this difficult situation easier for cancer patients and their families through Hope Lodges – free, temporary housing facilities for cancer patients who are undergoing treatment. But Hope Lodges are more than just a place to stay – they provide a home-like nurturing environment, so patients can get support from others going through the same experience. A cancer survivor’s recovery involves much more than medical treatments; it takes hope to heal. Hope Lodge offers the warmth and security of home in a setting where the love and encouragement of others enlighten and inspire guests. At Hope Lodge, guests rally around each other, building life-affirming connections and lifetime friendships.
Hope Lodge is also a place to learn about cancer and how best to fight the disease. Guests have access to the American Cancer Society’s 24-hour toll-free call center, Web site, and comprehensive on-site libraries full of information. At Hope Lodge, cancer patients and their loved ones are armed with the vital information to help them make informed decisions.
In addition to a comfortable and resourceful environment, Hope Lodge also provides convenient accommodations such as private rooms and bathrooms, with space for a family member or caregiver. Lodges offer kitchen facilities and rooms for gathering to watch TV or to share encouragement. Transportation to nearby treatment is also provided through the Lodges. A complete listing of Hope Lodge locations can be found at cancer.org/hopelodge.
Frequently Asked Questions
Who is eligible to stay at a Hope Lodge?
In general, Hope Lodge is available to patients and caregivers actively undergoing cancer treatment on an outpatient basis. Patients must live at least 40 miles or a one-hour drive time away from the treatment facility. Patients must be at least 18 years old (exceptions are made at some locations) and be independently mobile in the event of an emergency. Patients are not screened for any financial or demographic criteria.
How much does it cost to stay at Hope Lodge?
There is no cost to stay at any American Cancer Society Hope Lodge.
What kind of environment can I expect at Hope Lodge?
Hope Lodge offers private guest rooms and bathrooms. Each facility is designed for a shared experience in every other aspect of life. Lodges feature common areas, including full kitchens, laundry facilities, cancer resource rooms, and areas for quiet reflection. Hope Lodge is a place where you can count on emotional support from other patients and caregivers who also are undergoing treatment. Guests rally around each other, building life-affirming connections and lifetime friendships.
What is the average length of stay?
The average length of stay for patients and caregivers is six to eight weeks.
How many people have been served by the Hope Lodge network?
In 2007, more than 18,000 patients, caregivers, and family members stayed at American Cancer Society Hope Lodge locations, saving nearly $19 million in hotel expenses alone.
How are Hope Lodge locations funded?
Donations from individuals, corporations, and foundations provide the necessary funds for Hope Lodge expenses, allowing patients and caregivers to stay free of charge.
When was the first Hope Lodge founded?
Founded by Margot Freudenberg, the first Hope Lodge opened in 1970 in Charleston, S.C.
Residency at a Hope Lodge facility is a courtesy extended at the sole discretion of American Cancer Society. All individuals who meet the Hope Lodge eligibility requirements will be welcomed regardless of race, creed, citizenship, physical disability, gender, color, ethnic heritage, veteran status, economic status, or sexual orientation. For admissions information, please select a Hope Lodge location.