Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
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Select the Live Chat button at the bottom of the page
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through video calls and online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
Referrals to patient-related programs or resources
Donations, website, or event-related assistance
For medical questions, we encourage you to review our information with your doctor.
In response to the crisis in Ukraine, we are creating a Clinician Volunteer Corps to work in tandem with American Cancer Society National Cancer Information Center (NCIC) team members to field inquiries from patients, family members, and clinicians in Eastern Europe.
NCIC specialists will field calls and then transfer them to the Clinician Volunteer Corps representatives. The clinician volunteers will address the calls, representing their own expertise and not speaking on behalf of the American Cancer Society or the American Society of Clinical Oncology. If you are an oncologist or oncology nurse who speaks English and/or Central and Eastern European languages, please volunteer today.
Once your form is reviewed, we’ll be in touch with next steps. Thank you for considering this important opportunity to assist cancer patients during this extremely difficult time.
About NCIC The NCIC fields hundreds of thousands of calls, chats, and social media inquiries from patients, family members, and clinical professionals annually. NCIC specialists answer questions related to cancer including prevention, treatment, and side effect management. They can also connect people with resources to help them navigate their cancer journey.
The American Cancer Society and the American Society of Clinical Oncology (ASCO) are working together to share our wealth of cancer information, so we can empower more patients, families, and caregivers to make informed decisions about their care.