Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through video calls and online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
For medical questions, we encourage you to review our information with your doctor.
The American Cancer Society is launching a standardized training and credentialing program for professional patient navigators, to help health systems and other organizations in delivering this essential support to cancer patients and their families. This program will meet the Centers for Medicare & Medicaid Services (CMS) requirements for "Principal Illness Navigation" reimbursement.
The American Cancer Society is an experienced leader in patient navigation services, working alongside members of the cancer community for more than 30 years. We have funded patient navigators and navigation programs, developed navigation training curricula, united organizations through the American Cancer Society National Navigation Roundtable, and contributed substantially to building the evidence base for patient navigation. The American Cancer Society Cancer Action NetworkSM (ACS CAN), our advocacy affiliate, has championed policies that expand sustainable access to patient navigation to better support people facing cancer.
Now, we expand our patient navigation work with training and credentialing for professionals, working in active partnership with oncology providers and the cancer community to maximize the use of patient navigation across the nation.
In the 2024 Physician Fee Schedule proposed rule, Centers for Medicare & Medicaid Services (CMS) proposed reimbursement for professional, non-clinical patient navigation services for patients with a “Principal Illness,” including cancer and other high-risk conditions.
For the first time, there will be reliable reimbursement pathways to support the professional patient navigation workforce.
In the coming months, the American Cancer Society will:
For more information, please email us at email@example.com.
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