Ordering and storing ileostomy supplies

Keep all your supplies together on a shelf, in a drawer, or in a box in a dry area away from moisture and hot or cold temperatures.

Order supplies a few weeks before you expect to run out to allow enough time for delivery. But don’t stockpile supplies – they can be ruined by moisture and temperature changes.

To order pouches, skin barriers, and other ostomy products, you’ll need the manufacturer’s name and product numbers. Supplies may be ordered from a mail order company, from a medical supply store, or from a local pharmacy. If you want to order supplies online, talk with your ostomy nurse about reputable dealers who can supply you with what you need. You’ll also want to check with your health insurance to be sure that they work with the company in question. You may want to compare prices when using mail order and the Internet (remember to include shipping costs). For information and help ordering, try contacting a local ostomy nurse or the product manufacturer, check your local phone book’s business pages, or check the Internet (try searching for “ostomy supplies”).

In its original form this document was written by the United Ostomy Association, Inc. (1962-2005) and reviewed by Jan Clark, RNET, CWOCN and Peg Grover, RNET. It has since been modified and updated by:

The American Cancer Society medical and editorial content team
Our team is made up of doctors and master’s-prepared nurses with deep knowledge of cancer care as well as journalists, editors, and translators with extensive experience in medical writing.

Last Medical Review: December 2, 2014 Last Revised: December 2, 2014

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