ACS Leadership in Oncology Navigation (ACS LION™)
Transform care through our navigation training, credentialing, and implementation support program.
American Cancer Society Leadership in Oncology Navigation (ACS LION™) is a standardized training, credentialing, and implementation support program that helps patient navigators deliver essential nonclinical support to individuals, caregivers, and families facing cancer.
Enroll in the ACS LION training today and gain the skills to provide crucial support to those navigating cancer.
Program Details
Program Highlights
Aligned with professional navigation standards and meeting Centers for Medicare and Medicaid Services (CMS) training requirements for Principal Illness Navigation (PIN) reimbursement, ACS LION™ ensures high-quality, compassionate guidance. Whether you're an administrator at an oncology practice or an individual professional looking to enhance your skills or meet regulatory requirements, ACS LION provides the programs, tools, and credentials to demonstrate best-in-class patient support. To learn more about reimbursement for navigation services, check out our Professional Navigation Payment FAQ.
This program is offered at no cost, reflecting our commitment to removing financial barriers and increasing access to high-quality training for cancer care professionals and navigators.
Who is ACS LION for?
This program is designed for individuals and organizations seeking recognition for delivering professional navigation aligned with CMS competencies and Oncology Navigation Standards of Professional Practice, including: patient navigators/oncology patient navigators, professional navigators, social workers, nurse navigators, community health workers, promotores/promotoras de salud, financial navigators, clinical trial navigators, patient care coordinators, registered nurses (RNs), and licensed practical nurses (LPNs). Whether you're new to navigation or looking to formalize your expertise, ACS LION™ provides the tools and credentials to elevate your impact in cancer care.
For more questions, visit our FAQ section.
Trusted Resources and Expertise
The American Cancer Society is an experienced leader in patient navigation, working alongside partners and stakeholders for over 30 years to establish the field of navigation. Through active partnership with oncology providers and the cancer community, we’re making navigation training more accessible, with a goal of broadening and maintaining our national reach. Standardized training is more important than ever, especially in an environment that strives to tailor care to diverse populations. Reducing barriers to care through expertly trained navigators will ultimately reduce health disparities among various patient groups.
This training showed me how much ACS really ‘gets’ the myriad ways cancer affects patients and communities and works to offer support at all levels.”
ACS LION Training and Credentialing
View the training and credentialing information below or see the ACS LION Learner Handbook for more information.
- ACS LION Mastery. The ACS LION Mastery training provides foundational knowledge and core components of navigation to support high-quality care and PIN reimbursement.
- ACS LION Credential. Achieving the ACS LION Credential demonstrates compliance with CMS requirements for PIN and unlocks access to advanced certificates and professional growth, positioning patient navigators as essential contributors to high-quality cancer care.
- Specialty Certificates. Focused, evidence-based certificates provide navigation professionals with advanced skills and practical tools on specific topics to reduce barriers and improve patient outcomes. The ACS LION Clinical Trials Navigation Certificate is a new resource that equips professionals providing navigation services with knowledge and skills to make clinical trials more accessible to patients.
- Continuing Education. We also offer relevant courses designed to enhance the ACS LION credential and support real-world navigation roles in today's evolving healthcare landscape. Examples include health literacy, motivational interviewing, and navigation documentation.
Navigation Program Implementation Support
In addition to training and credentialing, ACS will continue to serve as a national convener of stakeholders interested in the implementation, evaluation, and sustainability of patient navigation. We offer a variety of resources to help oncology providers and practice administrators build effective and efficient professional navigation services.
ACS LION webinars offer opportunities for live Q&A and peer learning. These regularly scheduled sessions feature expert speakers and highlight emerging best practices in patient navigation.
ACS convenes interdisciplinary teams from oncology practices to align on shared goals. Participants receive education, implementation support, and resources to drive measurable improvements.
Multi-session bootcamps are designed to equip healthcare leaders with the tools, insights, and strategies needed to elevate patient navigation programs in evolving oncology settings.
Financial Navigation Learning Collaborative
Building the Business Case for Navigation virtual bootcamp series
Timely, curated resources keep navigators and organizations informed and aligned with the latest standards, innovations, and policy developments in oncology navigation.
Benefits of Patient Navigator Training and Credentialing
Professional patient navigation is a proven, evidence-based approach that helps improve cancer outcomes – from screening through survivorship. Yet access to consistent, high-quality navigation has been limited.
The ACS LION™ program helps address this issue by providing online, self-paced standardized training and credentialing that:
- Builds a strong, professional knowledge base
- Expands access to quality navigation services
- Reduces barriers and health disparities across patient populations
- Builds a strong, professional knowledge base
- Expands access to quality navigation services
- Reduces barriers and health disparities across patient populations
- Clarify navigator roles with a defined scope of practice.
- Support equitable care for patients, caregivers, and communities.
- Meet CMS training requirements for reimbursable Principal Illness Navigation (PIN) services.
Developed to align with the Oncology Navigation Standards of Professional Practice and the 2024 CMS Physician Fee Schedule, ACS LION™ is uniquely designed to support successful billing and elevate the impact of nonclinical navigation.
Those of us who went through the ACS LION course agree that ACS took the blueprint for navigation and built us a beautiful, sprawling campus. While other training courses showed us what patient navigation is, ACS taught us how to be navigators.
Frequently Asked Questions
The ACS program was developed with specific training for CMS-required competencies announced as part of the 2024 Physician Fee Schedule and alignment to the PONT standards. It was uniquely designed to support successful billing for non-clinical navigation services under CMS Principal Illness Navigation (PIN). We also sought to provide greater role clarity and defined scope for non-clinical patient navigators and to expand the navigation workforce by offering a credentialing program without an in-person requirement.
The program meets the Centers for Medicare & Medicaid Services (CMS) training requirements for Principal Illness Navigation (PIN) reimbursement and is aligned with Oncology Navigation Standards of Professional Practice for navigation activities. This program is open to anyone seeking training in patient navigation. While the curriculum focuses on cancer as the primary disease site, many of the navigation skills and activities taught are broadly applicable to other serious illnesses.
This program is offered at no cost, reflecting our commitment to removing financial barriers and the generous support of philanthropic funders to increase access to high-quality training for cancer care professionals and navigators.
These new CMS billing codes are for patients with traditional, fee-for-service Medicare. It is common for Medicare Advantage plans and private insurers to also pay for codes which are first adopted in fee-for-service Medicare, but uptake timing is variable. PIN can be provided as part of the treatment plan for cancer and other serious, high-risk diseases.
PIN can be provided by certified or trained personnel under the direction of a billing practitioner. Training must include the competencies of patient and family communication, interpersonal and relationship building, patient and family capacity building, service coordination and systems navigation, patient advocacy, facilitation, individual and community assessment, professionalism and ethical conduct, and the development of an appropriate knowledge base, including specific certification or training on the serious, high-risk condition/illness/disease addressed in the initiating visit. The ACS training and credentialing program was developed to meet these competencies and be in alignment with the PONT standards.
Since Medicare does not allow navigators to bill directly for their services, navigators must provide navigation services under the direction of a billing provider (in most cases, a physician, advanced practice provider, or psychologist) working in the outpatient setting.
ACS is also providing learning opportunities in 2024 to help organizations understand the Medicare Physician Fee Schedule billing and documentation requirements, and to provide operational support in providing or expanding professional navigation. To learn more, please email ACSLION@cancer.org .
Contact Us
For more information, please contact us at ACSLION@cancer.org or call 1-800-227-2345.
Program Recognition
Our sincere gratitude to all individuals and organizations whose contributions make this work possible.
- Acknowledgments
- Advisory Council
Acknowledgments
Thank you to the following oncology and navigation experts for their support of ACS LION Mastery:
- Beth Calhoun, PhD, MEd
- Elizabeth Franklin, PhD, MSW
- J. Nicholas Odom, PhD, RN, ACHPN, FAAN, School of Nursing, University of Alabama at Birmingham
- Morgean Hirt, ICE-CCP, Director of Credentialing, Association for Talent
- Oncology Nursing Society
- Susan G. Komen
- Triage Cancer
- Vickie Leff, LCSW, APHSW-C, Palliative Care Consultant
Thank you to the following health systems for being pilot participants:
- Guideway Care
- Mount Sinai Health System
- Penn Medicine
- Susan G. Komen
- Thyme Care
- University of Alabama at Birmingham
Thank you to the following ACS LION anchor partners who share a commitment to expanding navigation through training and credentialing:
- Duke
- Mount Sinai
- Penn Medicine
- Thyme Care
- US Oncology
- UNC Health
Supported by Novocure
Advisory Council
The American Cancer Society is an experienced leader in patient navigation, working alongside partners and stakeholders for 30+ years, and we are proud to continue this collaborative approach through ACS LION. Join us in thanking the following advisory council members for their dedication to patient support and patient navigation through this opportunity.


