Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through video calls and online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
For medical questions, we encourage you to review our information with your doctor.
The cancer navigator helps people get past barriers that keep them from getting quality cancer care and the help they need during and after cancer treatment. The navigator can help find support for their caregivers and families too.
Cancer navigators start by talking with the person with cancer. They ask questions to find out what the person needs and what might keep them from getting the care they need. After their talk, navigators may then be able to:
Many things can stand in the way of a person with cancer getting the care they need.
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as journalists, editors, and translators with extensive experience in medical writing.
Centers for Disease Control and Prevention. Patient Navigation. Cdc.gov. Accessed at https://www.cdc.gov/screenoutcancer/patient-navigation.htm on June 12, 2023.
Franklin E, Burke S, Dean M, Johnston D, Nevidjon B & Booth LS. Oncology navigation standards of professional practice. J Oncol Navig Surviv. 2022; 13.
Natale-Pereira A, Enard KR, Nevarez L, Jones LA. The role of patient navigators in eliminating health disparities. Cancer. 2011;117(15 Suppl): 3543-3552.
National Cancer Institute. Financial navigator. Cancer.gov. Accessed at https://www.cancer.gov/publications/dictionaries/cancer-terms/def/financial-navigator on June 9, 2023.
National Cancer Institute. The Patient Navigator Research Program (PNRP). Cancer.gov. Accessed at https://www.cancer.gov/pnrp-brochure.pdf on June 12, 2023.
Wells KJ, Wightman P, Cobian Aguilar R, et al. Comparing clinical and nonclinical cancer patient navigators: A national study in the United States. Cancer. 2022;128 Suppl 13(Suppl 13): 2601-2609.
Last Revised: June 21, 2023