Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Chat live online
Select the Live Chat button at the bottom of the page
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through video calls and online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
Referrals to patient-related programs or resources
Donations, website, or event-related assistance
For medical questions, we encourage you to review our information with your doctor.
It's important to have honest, open discussions with your cancer care team. They want to answer all of your questions, no matter how minor they might seem. Don't be afraid to ask them. Here are some questions to get you started:
Has my cancer spread beyond the bile ducts?
What is the stage of my cancer, and what does that mean in my case?
Do I need other tests before we consider treatment options?
Do I need to see any other kinds of doctors?
How much experience do you have treating this type of cancer?
What risks or side effects are there to the treatments you suggest? How long are they likely to last?
How quickly do we need to decide on treatment?
What should I do to be ready for treatment?
How long will treatment last? What will it be like? Where will it be done?
How will treatment affect my daily activities?
What are the chances my cancer can be cured with these treatment plans?
What would my options be if the treatment doesn’t work or if the cancer comes back?
What type of follow-up might I need after treatment?
Where can I get more information and support?
Along with these sample questions, be sure to write down some of your own. For instance, you might want more information about recovery times so you can plan your work or activity schedule. Or you might want to ask about qualifying for clinical trials.
Keep in mind that doctors are not the only ones who can give you information. Other health care professionals, such as nurses and social workers, may have the answers to some of your questions. You can find out more about speaking with your health care team in The Doctor-Patient Relationship.