Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through video calls and online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
For medical questions, we encourage you to review our information with your doctor.
Cancer care and treatment can cost a lot. It can be hard to plan for it when you’re not sure what to expect . You may wonder what your insurance will pay for and what you will be expected to pay out of pocket.
Here are some tips on finding out what costs you might expect and ideas on how to plan for, ask about, and discuss treatment costs with your health care team.
Try to learn as much as you can about your cancer treatment before it starts. Remember that each person's experience and treatment is different. Asking questions will help you learn what you might expect. It can also help you plan for and deal with the costs related to your care.
Medical expenses for people with cancer can include: :
Talk with your health care team. They’ll usually know who can help you find answers to your questions, including questions about the costs of your treatment. You might also want to ask if there is someone in the office, clinic or hospital who can help answer your questions about costs and insurance.
Out-of-pocket costs are those you have to pay, such as your deductible, co-payments and co-insurance. Most insurance plans have a max that you will pay for the year. This is called a “max out of pocket”. Your max out-of-pocket may be high which can make it hard for you to pay for other things you need. You’ll want to be sure that your health insurance plan pays a large part of your medical expenses. This means you’ll need to:
If any of your treatments might be done by out-of-network doctors or providers, find out about those costs from your insurance company. Even when you know the terms of your policy, getting payments can mean re-submitting claims, appealing denials, and much more.
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as journalists, editors, and translators with extensive experience in medical writing.
Patient Access Network Foundation (PANF)
Toll-free number: 1-866-316-7263
Helps under-insured patients with certain cancer diagnoses cover out-of-pocket costs related to cancer care.
Patient Advocate Foundation (PAF)
Toll-free number: 1- 800-532-5274
Works with the patient and their insurer to resolve insurance problems; also provides direct financial support to insured patients who are financially and medically qualified for prescriptions or treatments by helping with out-of-pocket costs.
In addition, organizations that provide support for people with specific kinds of cancer may be able to help.
*Inclusion on this list does not imply endorsement by the American Cancer Society.
American Society of Clinical Oncology (ASCO). Cancer.net. Managing the cost of cancer care: Guidance and Resources for Patients and Families from the American Society of Clinical Oncology. 2019. Accessed from https://www.cancer.net/sites/cancer.net/files/cost_of_care_booklet.pdf on June 1, 2023.
Cancer.net. Questions to ask about cost. 2018. Accessed at https://www.cancer.net/navigating-cancer-care/financial-considerations/questions-ask- about-cost on February 27, 2019.
Cancer Support Community. Managing the cost of cancer treatment. 2019. Accessed at https://www.cancersupportcommunity.org/managing-cost-cancer-treatment on June 2, 2023.
Centers for Medicare and Medicaid (CMS). No surprises: Health insurance terms you should know. Cms.gov. Accessed at https://www.cms.gov/files/document/nosurpriseactfactsheet-health-insurance-terms-you-should-know508c.pdf on June 6, 2023.
Last Revised: September 30, 2023
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