Seeking Help and Support for Grief and Loss

The importance of support during the grief process

During the time of bereavement and throughout the grief process, a grieving person needs a lot of emotional support. You can read more in Grief and Bereavement. Finding support can be the key to a person’s recovery and acceptance of the loss. Family members, friends, support groups, community organizations, or mental health professionals (therapists or counselors) can all help.

The grieving person must travel through the grief process, and should be allowed to move through it at their own pace. For some people, the grieving process can go on for a long time. This happens more often when a person was very close to the deceased. Sometimes this leads to what is known as complicated grief.

Complicated grief

If what's considered to be "normal grieving" does not occur, or if the grieving goes on for a long time without any progress, it’s called “complicated grief” or “unresolved grief.” Symptoms of complicated grief might include:

  • Continued disbelief in the death of the loved one, or emotional numbness over the loss
  • Inability to accept the death
  • Feeling preoccupied with the loved one or how they died
  • Intense sorrow and emotional pain, sometimes including bitterness or anger
  • Unable to enjoy good memories about the loved one
  • Blaming oneself for the death
  • Wishing to die to be with the loved one
  • Excessively avoiding reminders of their loss
  • Continuous yearning and longing for the deceased
  • Feeling alone, detached from others, or distrustful of others since the death
  • Trouble pursuing interests or planning for the future after the death of the loved one
  • Feeling that life is meaningless or empty without the loved one
  • Loss of identity or purpose in life, feeling like part of themselves died with the loved one

For some people who are taking care of a loved one with a long-term illness, complicated grief can actually start while their loved one is still alive. Caregivers under severe stress, especially if the outlook is bleak, may be at higher risk of having abnormal grief even before the death.

If you or anyone close to the deceased has any of the above symptoms of complicated grief, talk with a health care provider or mental health professional. Certain kinds of mental health treatment have been shown to help people with complicated grief. Treatment is important, since people with complicated grief are at risk of their emotional illness getting worse, and are at higher risk of committing suicide.

Coping with loss

Ideally, a bereaved person will be able to work through the process of grieving. With time and support, they’ll accept and make sense of the loss, work through the pain, and adjust to a life without their loved one physically being present.

If you or someone you know has lost a loved one, the following tips may help you cope with the loss:

  • Let yourself feel the pain and all the other emotions, too. Don’t tell yourself how to feel or let others tell you how you should feel.
  • Be patient with the process. Don’t pressure yourself with expectations. Accept that you need to experience your pain, your emotions, and your own way of healing − all in your own time. Don’t judge your emotions or compare yourself to others. Remember that no one else can tell you how you should mourn or when to stop.
  • Acknowledge your feelings, even the ones you don’t like. Let yourself cry. You need to do both for healing.
  • Get support. Talk about your loss, your memories, and your experience of the life and death of your loved one. Don’t think you are protecting your family and friends by not expressing your sadness. Ask others for what you need. Find and talk to others who have lost a loved one.
  • Try to maintain your normal lifestyle. Don’t make any major life changes (for example, moving, changing jobs, changing important relationships) during the first year of bereavement. This will let you keep your roots and some sense of security.
  • Take care of yourself. Eat well and exercise. Physical activity is a good way to release tension. Allow yourself physical pleasures that help you renew yourself, like hot baths, naps, and favorite foods.
  • Avoid drinking too much alcohol or using other drugs. This can harm your body as well as dull your emotions. It’s also likely to slow your recovery and may cause new problems.
  • Forgive yourself for all the things you did or didn’t say or do. Compassion and forgiveness for yourself and others is important in healing.
  • Give yourself a break from grief. You must work through it, but you don’t need to focus on grief all the time. Find distractions like going to a movie, dinner, or a ball game; reading a good book; listening to music; or getting a massage or manicure.
  • Prepare for holidays, birthdays, and anniversaries knowing that strong feelings may come back. Decide if you want to keep certain traditions or create new ones. Plan in advance how you want to spend your time and with whom. Do something to honor the memory of your loved one.
  • Join a bereavement support group. Other people can encourage, guide, and comfort you. They can also offer practical advice and information, and help you feel less alone. If you can’t find a group near you, online groups may be helpful.
  • When you feel ready, do something creative. Some options include:
    • Write a letter to the person who died to say everything you wish you could say to them.
    • Start keeping a journal.
    • Make a scrapbook.
    • Paint pictures.
    • Plant flowers or trees.
    • Involve yourself in a cause or activity that the deceased loved.

Family changes after a loss

When a loved one dies, it affects all their family members and loved ones. Each family finds its own ways of coping with death. A family’s attitudes and reactions are shaped by cultural and spiritual values as well as by the relationships among family members. It takes time for a bereaved family to regain its balance.

It’s important that each family member be able to grieve with one another to help the family cope. Each person will experience the loss differently and have different needs. As hard as it may be, it’s important for family members to be open and honest when talking with each other. This is not the time for family members to hide their emotions to try and protect one another.

The loss of one person in a family means that roles in the family will change. Family members will need to talk about the effects of this change and work out the shift in responsibilities. This time of change is stressful for everyone. This is a time to be even more gentle and patient with each other.

Losing a child

Facing the death of a child may be the hardest thing a parent ever has to do. People who have lost a child have stronger grief reactions. They often have more anger, guilt, physical symptoms, greater depression, and a loss of meaning and purpose in life. A loss is tragic at any age, but the sense of unfairness of a life unfulfilled magnifies the anger and rage parents feel.

A longer and slower bereavement and recovery should be expected when someone loses a child. The grief may get worse with time as the parents see others going through the milestones they expected to pass with their child.

Bereaved parents especially may be helped by a grief support group. These groups may be available in the local community. You can ask your child’s cancer care team for referral to counseling or local groups.

Getting professional help

Bereavement counseling is a special type of professional help. You may be able to find it through hospice services or a referral from a health care provider. This type of counseling has been shown to reduce the level of distress that mourners go through after the death of their loved one. It can help them move through the phases of grief. Bereavement counseling can also help them adjust to their new lives without the deceased.

Helping someone who is grieving

It’s common to feel awkward when trying to comfort someone who is grieving. Many people don’t know what to say or do. Use the following tips as a guide.

What to say

  • Acknowledge the situation. Example: “I heard that your_____ died.” Use the word “died.” This shows that you are more open to talk about how the person really feels.
  • Express your concern. Example: “I’m sorry to hear that this happened to you.”
  • Be genuine and don’t hide your feelings. Example: “I’m not sure what to say, but I want you to know I care.”
  • Offer your support. Example: “Tell me what I can do for you.”
  • Ask how the bereaved person feels and listen to the answer. Don’t assume you know how they will feel on any given day.

What to do

  • Be there. Even if you don’t know what to say, just having someone near can be very comforting.
  • Listen and give support. But don’t try to force someone if they’re not ready to talk.
  • Be a good listener. Accept whatever feelings the person expresses. Even if you can’t imagine feeling like they do, never tell them how they should or shouldn’t feel.
  • Give reassurance without minimizing the loss. Try to have empathy with the person without assuming you know how they feel.
  • Offer to help with errands, shopping, housework, cooking, driving, or yard work. Sometimes people want help and sometimes they don’t. They may not take you up on your offer, so remember they’re not rejecting you or your friendship.
  • Avoid telling the person “You’re so strong.” This puts pressure on the person to hold in feelings and keep acting “strong.”
  • Continue to offer support even after the first shock wears off. Recovery takes a long time.
  • It may help to check in with the bereaved on anniversaries of the death, marriage, and birthday of the deceased, since those can be especially difficult.

If the grieving person begins to abuse alcohol or drugs, neglects personal hygiene, develops physical problems, or talks about suicide, it may be a sign of complicated grief or depression. Talk to them about getting professional help.

If you believe someone is thinking about suicide, don’t leave them alone. Try to get the person to get help from their doctor or the nearest hospital emergency room right away. If that’s not possible, call 911. If you can safely do so, remove firearms and other tools for suicide.

The American Cancer Society medical and editorial content team

Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as journalists, editors, and translators with extensive experience in medical writing.

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Last Medical Review: May 10, 2019 Last Revised: May 10, 2019

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