Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
Referrals to patient-related programs or resources
Donations, website, or event-related assistance
Tobacco-related topics
Volunteer opportunities
Cancer Information
For medical questions, we encourage you to review our information with your doctor.
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It's important to have honest, open discussions with your cancer care team. They want to answer all of your questions, no matter how minor they seem. Don't be afraid to ask them. Here are some examples to get you started:
What risks or side effects are there to the treatments you suggest? How long are they likely to last?
What can be done to prevent or relieve side effects?
How quickly do we need to decide on treatment?
What should I do to be ready for treatment?
How long will treatment last? What will it be like? Where will it be done?
How do I contact you on weekends or holidays if I need to?
Questions to ask about planning follow-up care
What is the chance that the cancer will come back? Should I watch for specific signs or symptoms?
What would my options be if the treatment doesn’t work or if the cancer comes back?
What long-term side effects or late effects are possible based on the cancer treatment I received?
What follow-up tests will I need, and how often will I need them?
How do I get a treatment summary and survivorship care plan to keep in my personal records?
When should I return to my primary care doctor for regular medical care?
Who will be leading my follow-up care?
What survivorship support services are available to me? To my family?
Along with these, be sure to write down some questions of your own. For instance, you might want more information about recovery times so you can plan your work or activity schedule. Or you might want to ask about qualifying for clinical trials.
Keep in mind that doctors are not the only ones who can provide you with information. Other health care professionals, such as nurses and social workers, may have the answers to some of your questions. Learn more in Who Is the Cancer Care Team?