Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through video calls and online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
For medical questions, we encourage you to review our information with your doctor.
Experts from different disciplines (medicine, nursing, social work, and many others) are part of the cancer care team that helps patients and families. Some are involved before diagnosis, and many stay involved for months and even years after treatment.
Team members offer different services and programs from planning and coordinating details of treatment to supporting the social and emotional needs of children with cancer and their families. They all work together to figure out what each patient and family needs to get healthy and stay healthy..
While in the hospital, patients and families will see some team members every day. Others will only come when their help is needed with certain issues. During clinic visits the same or even more team members may be available. When patients are at home, team members generally stay in touch. They might offer help by phone or arrange community care.
Every treatment center is unique, so teams will have different members in different settings. Just before or just after diagnosis, parents are usually told about, or introduced to, most members of the cancer care team. All teams have doctors, nurses, and social workers. Most pediatric cancer treatment centers also include psychologists, recreation therapists or child life workers, teachers, and chaplains. Most teams think of parents as team members and want them to have an active role in caring for their child. The patients, whether they are children or teens, also are part of the team in different ways depending on their age and level of maturity..
Here are some team members you might meet. Those most commonly seen are at the top of the lists.
Pediatric oncologist: A doctor who specializes in cancers of children. (Pediatric means dealing with the health of children. Oncology means cancer.) They generally are board-certified, which means they’ve passed written national exams. They plan and direct cancer treatment. In a teaching hospital they serve as the doctor in charge. There might be more than one on the team, in which case they might rotate or switch places from one day to the next. They often work closely with physician assistants (PAs) and nurse practitioners (discussed in the next section).
Pediatric hematologist: A doctor who specializes in diseases of the blood and blood-forming tissues of children (Hematology means blood disease.)
Pediatric hematology or oncology fellow: A pediatrician training to become a hematologist or oncologist
Pediatric resident: A doctor training to become a pediatrician. They are in teaching hospitals, usually spending a certain length of time on the hematology or oncology service
Medical students: Although not yet doctors, third and fourth year medical students in teaching hospitals are assigned monthly rotations on the hematology or oncology services and help care for patients
Radiologist: A doctor with special training in diagnosing diseases by reading x-rays and other types of imaging studies, like CT scans and MRIs
Pediatric surgeon: A doctor who treats medical problems in children with surgery. Some surgeons specialize in different parts of the body. For example, thoracic surgeons operate on the chest.
Neurosurgeon: A doctor who specializes in operations on the brain, spine, or other parts of the nervous system
Neurologist: A doctor who treats problems of the nervous system
Orthopedic surgeon: A surgeon who specializes in diseases and injuries of the bones
Pathologist: A doctor who specializes in diagnosing and classifying diseases by lab tests, such as looking at tissue and cells under a microscope. The pathologist decides if a tumor is cancer, and, if it is, the exact cell type.
Psychiatrist: A medical doctor who specializes in mental health and behavioral disorders. Psychiatrists prescribe medicines and can also provide counseling.
Endocrinologist: A doctor who specializes in diseases related to the glands of the endocrine system, such as the thyroid, pancreas, and adrenal glands
Gynecologist: A doctor who specializes in women’s health and the female reproductive system
Anesthesiologist: A doctor who specializes in giving medicines or other agents that prevent or relieve pain, especially during surgery
Other doctors in the medical center and its clinics may play a part in caring for children and teens with cancer, depending on the diagnosis, treatment plan, or symptoms that develop during the course of treatment. All work closely with the basic cancer care team to coordinate care.
There are many professionals and specialists other than doctors who may work with your child or family. Here are just a few more you may meet.
Physician assistants (PAs): These are certified and licensed medical professionals with master’s or doctoral level degrees. Physician assistants practice medicine on teams with doctors and other health care professionals, providing a wide range of services. They may specialize in certain diseases or fields of medicine depending on their training and experience.
Pediatric Nurse Practitioner or Family Nurse Practitioner (PNP or FNP; also called Advanced Practice Registered Nurses or APRNs): Registered nurses with a master’s or doctoral degree, special training, and certification in caring for children; they work closely with the doctor in planning care. The nurse practitioner may perform medical tests such as spinal taps and often works closely with the family to teach about the child’s cancer. Nurse practitioners are authorized by their states to perform expanded functions which may include writing prescriptions, diagnostic testing, and prescribing treatment.
Nurses: Like doctors, nurses have different roles and titles based on their education and training. Nurses help care for and treat children and teens with cancer. They play an important part in teaching the patient and family about cancer and its physical and emotional effects. They also help set up care for the patient in their home community when referrals are made to home health agencies.
Teams of nurses may include:
Registered nurses (RN): Nurses with associate or bachelor degrees who are licensed by their states to practice nursing. They give medicines (often including chemo), start and monitor IV medicines, take vital signs, and provide other hospital and clinical care. They also provide patient and family education. NPs, OCNSs, and CPONs are also RNs.
Certified Oncology Clinical Nurse Specialists (OCNS): Registered nurses with a master’s degree and certification in oncology nursing who specialize in the care of cancer patients. Oncology clinical nurse specialists may prepare and give treatments, monitor patients, prescribe and provide supportive care, and teach and counsel patients and their families.
Certified Pediatric Oncology Nurses (CPONs): Registered nurses who specialize in working with pediatric cancer patients, and who have passed national certification exams.
Oncology social worker: This person has a master’s degree in social work and is an expert in coordinating and providing non-medical care to people with cancer. The oncology social worker provides counseling and assistance to patients and their families. They can help you and your child talk with the cancer care team and they can speak up about issues that are important to you. They can also help with issues like financial problems, housing (when treatments must be given at a facility away from home), and finding child care.
Recreational therapists or child life specialists: These team members encourage children and teens to take part in activities designed to maintain and improve physical and mental health. They also help teach children about their cancer and treatment. The activities they lead also provide distraction and help relieve stress and anxiety during treatment, tests, and procedures. These experts work closely with social workers, team psychologists, and psychiatrists. They generally have advanced college degrees.
School teachers: Teachers often are part of comprehensive care teams and must have the same training, credentials, and state licenses as public school teachers. They bridge the gap between the hospital and school, and teach students based on plans outlined by the patients’ teachers in their regular schools. They are usually available in both inpatient and outpatient settings.
Dietitians: Experts in the area of food, nutrition, and diet. A registered dietitian (RD) has at least a bachelor’s degree and has passed a national exam.
Radiation therapists: Professionals with special training to work the equipment that delivers radiation treatment.
Pharmacologists: Professionals trained in understanding the properties, dosing, and uses of drugs. They may consult with the cancer team about the uses, reactions, and interactions of drugs used to treat cancer and manage symptoms.
Pediatric psychologists: Psychologists generally have doctoral degrees and are licensed to practice after passing a written exam. Some psychologists specialize in oncology. They help patients understand and talk about their cancer. They are skilled in helping young people use a variety of techniques to get through surgery, radiation treatment, chemo, nausea, pain, IVs, shots (injections), procedures, scans, and other tests. The psychologist also might work with patients, parents, and other team members to look at educational needs and help with school issues. They evaluate a child’s mental and emotional state and provide counseling to children and teens to help them cope with their illness. They often refer patients to mental health providers and services in the family’s home community. There usually is a fee associated with their professional services, but insurance could cover at least part of it.
Chaplains or pastoral counselors: These counselors help care for the spiritual needs of the patient and family and are available in most medical centers. They often coordinate their efforts with a family’s pastor or spiritual caregiver. Along with a divinity degree and other advanced degrees, chaplains often have had special training in working with the ill and dying. Pastoral counselors have special training in counseling, as well as in divinity or theology. In teaching hospitals, they may be involved in teaching and training.
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as journalists, editors, and translators with extensive experience in medical writing.
Last Revised: October 12, 2017