American Cancer Society's Hope Lodge—
About Our Facility
Hope Lodge opened with six guest rooms early in September, 2009 and expanded with a second building and 12 more rooms in 2013. Accommodations are available on a first come, first served basis. To learn more about reserving your stay at Hope Lodge and the eligibility requirements, please call 1-480-609-1324.
Features of this Hope Lodge
- Two casita buildings with 18 private guest rooms in total.
- Each casita building includes private guestrooms, a fully stocked kitchen, communal dining area and family room with TV, library that includes a TV, and laundry room.
- Each private guestroom includes two queen-size beds with one wardrobe cabinet, a recliner, desk with reading lamp, alarm clock, laundry basket, hotel safe, and all bedding and linens needed during your stay.
- The Brusally Community Center is a large gathering area for guest visitations and community activities. This center also includes an additional TV, fully stocked kitchen, and business center with computers and printers.
Despite the many advances made in recent years, being diagnosed with cancer is an emotionally and often financially devastating experience. Many individuals diagnosed with cancer are not able to continue working during treatment, putting a strain on their financial stability and that of their families. What was once dedicated to paying for rent or mortgage is often used for treatments and hotel accommodations. Extended treatment protocols in medical facilities far from home often places additional stress on the cancer patient; spouses and caregivers find they need to continue to work which separates them from their loved one at a time when they need each other most.
The American Cancer Society Hope Lodge® supports both the patient and caregiver by providing a quiet, restful home away from home.
Staff & Volunteers
Dedicated staff and volunteers are available to assist all guests at Hope Lodge. They are committed to providing a caring, supportive environment and to make your stay as comfortable as possible.
Many people, organizations, hospitals and friends are needed to make the Hope Lodge successful. Opportunities exist for your organization, group or business to join the volunteer staff or to make donations to Hope Lodge.
Directions and Maps
The American Cancer Society Hope Lodge® North Phoenix is located at The Village at Mayo Clinic, 5811 E. Mayo Blvd, Phoenix, Arizona 85054.
You can enter from 56th Street by turning at the Child Care Center and following the signs that read "Village at Mayo Clinic". We are located in the far Southeast corner of the Mayo Clinic Hospital campus.
There are plenty of parking spaces available at the Village complex. You can click here for directions and a map.
Frequently Asked Questions
How do I learn more about Hope Lodge?
To learn more about the eligibility requirements and reserving your stay at Hope Lodge, call the American Cancer Society at 1-480-609-1324. We also welcome calls at 1-800-227-2345 from donors and volunteers who want to support Hope Lodge with financial donations or a gift of time.
Is there a set time period on how long I can stay at Hope Lodge?
For those days you are in active treatment, you are welcome to stay at Hope Lodge; there is no limit on the number of nights a patient can stay. If your treatments are scheduled at widely-spaced intervals, you will be asked to maintain another residence for those intervals between your treatments.
Are meals served?
Residents are responsible for purchasing their own food and preparing their own meals.
Can residents eat in their rooms?
No. Food and beverages are not allowed in individual guestrooms but there is a common kitchen and dining area in each casita.
Is there a charge to stay at the facility?
No. Staying at the American Cancer Society Hope Lodge is free of charge, thanks to the generosity of donors.
Is housekeeping provided?
Residents are responsible for cleaning up after themselves in all areas of Hope Lodge.
Are there laundry facilities?
Yes. Washers, dryers and ironing supplies are available in each casita. Laundry detergent is also provided.
Are there social activities at Hope Lodge?
Hope Lodge offers various social activities. A community atmosphere is an important part of the Hope Lodge experience!
How many people can stay in a room?
Each room is designed to comfortably accommodate two adults: the patient and the caregiver.
Are children allowed?
Residents of Hope Lodge must be at least 18 years of age.
Is transportation available?
No. Patients staying at Hope Lodge will need to arrange their own transportation while staying with us.
What should I bring?
Any personal belongings you will need while living away from home.
What are the hours of operation?
Check-in and registration for new guests will be available Monday - Saturday from 8 a.m. to 8 p.m. and Sunday from Noon to 8 p.m. Exceptions can be made on a case-by-case basis.
Will I have computer access at the Hope Lodge?
Yes. There is free wireless Internet access available in each guest room for patients with personal computers. Our business center also has computers and printers for community use.
Is there a telephone in the room with voice mail?
Yes. Each guest room has a telephone with free local calls and voicemail.
Residency at a Hope Lodge facility is a courtesy extended at the sole discretion of American Cancer Society. All individuals who meet the Hope Lodge eligibility requirements will be welcomed regardless of race, creed, citizenship, physical disability, gender, color, ethnic heritage, veteran status, economic status, or sexual orientation. For admissions information, please select a Hope Lodge location.