Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
Referrals to patient-related programs or resources
Donations, website, or event-related assistance
Tobacco-related topics
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Cancer Information
For medical questions, we encourage you to review our information with your doctor.
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It’s important to be able to have frank, open discussions with your cancer care team. They want to answer all of your questions so that you can make informed treatment and life decisions. Here are some questions that you can use to help better understand your cancer and your treatment options.
What is the HER2 status of my cancer? What does this mean?
What is the grade of my cancer? What does this mean?
How do these factors affect my treatment options and long-term outlook (prognosis)?
What are my chances of survival, based on my cancer as you see it?
Should I think about genetic testing? What are my testing options? Should I take a home-based genetic test? What would be the reasons for and against testing?
How do I get a copy of my pathology report?
If I’m worried about the costs and insurance coverage for my diagnosis and treatment, who can help me?
When deciding on a treatment plan
How much experience do you have treating this type of cancer?
Should I get a second opinion? How do I do that? Will getting a second opinion delay my treatment and can that affect my outcome?
Can I have reconstruction at the same time as the surgery to remove the cancer? What are the reasons for and against having it done right away or waiting until later?
What types of reconstruction might be options for me?
Could you recommend a plastic surgeon I could speak to about reconstruction options?
Will I need a breast form (prosthesis), and if so, where can I get one?
Do I need to stop taking any medications or supplements before surgery?
When should I call your office if I’m having side effects or concerns?
During treatment
Once treatment begins, you’ll need to know what to expect and what to look for. Not all of these questions may apply to you, but asking the ones that do may be helpful.
How will we know if the treatment is working?
Is there anything I can do to help manage side effects?
What symptoms or side effects should I tell you about right away?
How can I reach you on nights, holidays, or weekends?
Will I need to change what I eat during treatment?
Are there any limits on what I can do?
Can I exercise during treatment? If so, what kind of exercise should I do, and how often?
Can you suggest a mental health professional I can see if I start to feel overwhelmed, depressed, or distressed?
Will I need special tests, such as imaging scans or blood tests during treatment? If so, how often?
What other symptoms should I watch for? What kind of exercise should I do now?
What type of follow-up will I need after treatment?
How often will I need to have follow-up exams, blood tests, or imaging tests?
How will we know if the cancer has come back? What should I watch for?
What will my options be if the cancer comes back?
Preparing your list of questions
It’s important to be able to have frank, open discussions with your cancer care team. They want to answer all of your questions, so that you can make informed treatment and life decisions.
Not all of these questions will apply to you, but they should help get you started. Be sure to write down some questions of your own. For instance, you might want more information about recovery times or you may want to ask about nearby or online support groups where you can talk with other women going through similar situations. You may also want to ask if you qualify for any clinical trials.
Don’t be afraid to take notes and tell the doctors or nurses when you don’t understand what they’re saying. You might want to bring another person with you when you see your doctor and have them take notes to help you remember what was said.
Keep in mind that doctors aren’t the only ones who can give you information. Other health care professionals, such as nurses and social workers, can answer some of your questions.
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as editors and translators with extensive experience in medical writing.
Last Revised: November 8, 2021
American Cancer Society medical information is copyrighted material. For reprint requests, please see our Content Usage Policy.
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